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Pandemic Prevention Policies

As the situation with COVID-19 evolves day-to-day, our top priority during these challenging times continues to be health and safety of our co-workers, customers and communities.

At SweetPawCo, taking care of both communities and employees are important to us. All of our employees have been trained on proper hand-washing protocol, work areas are cleaned prior to shipping each package and and all employees wear vinyl gloves when packing orders.

Furthermore, we also comply with pandemic prevention protocol at customs and facilities, to keep our customers safety. These will cost us more time to deliver the package. Therefore, we would like to announce that the shipping maximum time will be extended by 15 - 30 business days. Please be patient and cautious.

We will keep you informed with every information we have.